FAQ

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  1. Malaysia’s Healthiest Workplace by AIA Vitality is the first science backed survey in Malaysia that analyses productivity loss for you as a company as well as your employees’ lifestyle health, mental well-being, sleeping patterns and other health conditions. It also studies the health programmes carried out by your company and helps you understand whether your programmes are well received and utilised.
  2. Malaysia’s Healthiest Workplace by AIA Vitality is commissioned by AIA Malaysia and delivered in partnership with RAND Europe, a leading research agency in the UK. In Malaysia, Universiti Kebangsaan Malaysia (UKM) is the local academic partner working with AIA and RAND Europe to provide academic advisory as well as to validate the survey questionnaire and findings.
  3. There are two parts to the survey: The Employer (Organisational) Health Survey & The Employee Health Survey.
    1. Organisations will be asked to complete a 20-minute online Organisational Health Survey which will ask for details including workforce demographics, and health and wellbeing initiatives that take place within the organisation.
    2. Participating employees based on voluntary basis will complete a 30-minute online Employee Health Survey which will ask questions about their general health, lifestyle behaviours, mental health status, and their work environment.
  4. Upon completing the Survey, participating organisation will receive a comprehensive organisational health report outlining the health of the organisation and their employees, with benchmarking information to enable more targeted workplace interventions.

    For employees who complete the survey, they will immediately receive a personal health report outlining their AIA Vitality age, key lifestyle and health risks and suggestions for improvements once they have submitted their employee health survey.
  5. Taking part in the survey is free.
  6. The health reports prepared for your organisation and your employees will also be at no cost.

  1. Registration must be submitted by an authorised personnel of the organisation, not by individual employees.
  2. Once your organisation has registered to take part in Malaysia’s Healthiest Workplace by AIA Vitality, you will receive full details of the survey process, as well as the survey links to both the Employer (Organisational) Health Survey and Employee Health Survey to help you engage and encourage your employees to participate.

  1. Registration must only be submitted by an authorised personnel of the company, not by individual employees.
  2. Malaysia’s Healthiest Workplace by AIA Vitality is open to organisations with a minimum of 20 employees in Malaysia.
  3. All participating employees must have access to email, in order to take part in the Employee Health Survey as this is an online survey.
  4. Participants must be 18 years old and above to participate.
  5. The Employee Health Survey should be sent to full-time and part-time employees. It is at the discretion of the participating organisation whether to send to short term contracted and temporary staff.
  6. The organisation’s authorised representative such as the CEO or HR director accepts the terms and conditions relating to Malaysia’s Healthiest Workplace by AIA Vitality when they register to take part in the initiative.
  7. Participating organisations may choose to distribute this survey to all or selected employees only. We recommend that you distribute the survey to all employees to obtain a true representative of your workforce.
  8. To ensure statistical significance of the results, each organisation must attain a minimum employee participation rate related to its overall population based on the number of employees that you plan to distribute this survey to. The minimum participation rate will be confirmed after registration. Your organisation needs to meet this minimum participation rate in order to receive your Employer (Organisational) Health Report.


Please refer to the Terms and Conditions for further information.

Registration for 2021 survey will be open in due course. We will also announce the closing date to register by then.

  1. Once your organisation has registered to take part in Malaysia’s Healthiest Workplace by AIA Vitality, the authorised representative of the organisation will receive full details of the survey process, as well as links to both the Employer (Organisations) Health Survey and Employee Health Survey to help you engage and encourage your employees to participate.
  2. As employer, you should email your employees to notify them of your organisation’s participation in the initiative and encourage them throughout the survey process to take part. A template will be provided that outlines:
    1. The importance of participation.
    2. Explicit guarantees around the confidentiality of data for those who participate.
  3. You and your employees will be given at least a month or more to answer the survey questions.
  4. To ensure statistical significance of the results, each organisation must attain a minimum employee participation rate related to its overall population based on the number of employees that you plan to distribute this survey to. The minimum participation rate will be confirmed after registration. Your organisation needs to meet this minimum participation rate in order to receive your Employer (Organisational) Health Report.

Malaysia’s Healthiest Workplace by AIA Vitality reserves the right to name all participating companies.

  1. The sponsors of Malaysia’s Healthiest Workplace are particularly concerned with data protection. They are fully committed to compliance with the Personal Data Protection Act 2010 and have a legal duty to protect any information collected from organisations or employees. They follow a number of procedures that enable them to meet their obligations and responsibilities under the Personal Data Protection Act 2010. As the principal contractor running and analysing the Malaysia’s Healthiest Workplace by AIA Vitality surveys, RAND Europe CIC has a data protection policy in place, and requires its staff to sign a statement that they have read and understood this, as well as requiring them to complete annual information security awareness training and sign non-disclosure agreements.
  2. Organisations’ employee information, Organisational Health Assessment, and Employee Health Assessment responses will be held by RAND Europe CIC and its data collection partner Research Now Ltd, trading as Dynata. Personal details are not shared with any other party.  Dynata operate within the Market Research Society code of conduct. Personal details are not shared with any other party.  All data will be held strictly in accordance with the Personal Data Protection Act 2010.
  3. All information submitted through the assessments will be used only for research purposes. Responses will be kept confidential and will not in any way be used to identify individuals. Any electronic transmission of individually identifiable data will be encrypted.
  4. The Organisational Health Report will display employee responses in a consolidated format so that individual responses cannot be matched to personal identifiers such as names, residential addresses, email addresses or dates of birth.
  5. AIA will only receive the survey results in an anonymous and consolidated format and will not have access to any personal employee data.
  6. By entering Malaysia’s Healthiest Workplace by AIA Vitality, organisations and their employees agree and give consent to RAND Europe CIC and Research Now Ltd, trading as Dynata holding and analysing sensitive personal and health information.
  7. All communication from Malaysia’s Healthiest Workplace by AIA Vitality to employees will deal only with the research initiative.
  8. Findings derived from aggregating all responses will be made publicly available via reports and research articles.
  9. Participating organisations and employees consent to the use of cookies on the survey websites. Please refer to the AIA Cookie Policy - https://www.aia.com.my/en/index/cookie-policy.html
  10. AIA reserves the right to use data from repeat participants to compare data across years. This will only be done for participants who agree to this in the relevant section of the Employee Health Assessment.


Please refer to the Terms and Conditions for further information.

  1. Your Employer (Organisational) Health Report will be compiled from the data provided by your employees and organisation in the survey. Recommendations on how to improve the health and productivity of your employees will be made on the strength of this report.
  2. In addition, your results will be used to compile research on the health of Malaysia’s employees and workplaces. In time, this research will help develop a set of industry norms for participating markets and Asia region that can be tracked.
  3. The Employer (Organisational) Health Report will display employee responses in a consolidated format so that individual responses cannot be matched to personal identifiers.

No. All information submitted through this initiative will be used for the purposes of Malaysia’s Healthiest Workplace by AIA Vitality research only.

Participation in Malaysia’s Healthiest Workplace by AIA Vitality is free.

The health reports prepared for your organisation and your employees will also be at no cost.

To participate, organisations must have a minimum of 20 employees with work email access.

By exception only, those employees without a valid work email address may be permitted to use a personal email account.

Kindly refer to the awards selection criteria as below:

Malaysia’s Healthiest Employees `

The Malaysia’s Healthiest Workplace By AIA Vitality survey uses the scientific measure of “AIA Vitality Age”, which measures all aspects of health, including exercise, nutrition and stress, to calculate a person’s ‘health’ age as a comparison to their chronological age. The Healthiest Employees award is conferred to the winning company of which their workforce is considered healthiest, measured by the average difference between AIA Vitality Age and actual age. This category is based on the survey responses received from the employees of the participating organisations.

Malaysia’s Healthiest Employer

The Healthiest Employer award is conferred to the winning company which has the best weighted score based on the provision and use of facilities, company culture, including employee usage of facilities and the overall nature of the work environment. This category is based on the inputs shared by both the employer and employees of the participating organisations.

Malaysia’s Healthiest Employer

This award is conferred to the winning company which has the highest average score from the Healthiest Employer and Healthiest Employees categories, each being given equal weight.

Malaysia’s Most Improved Workplace

This award is conferred to the winning company which has the highest average score of the most improvements made in their performance from the prior year.

Note: For winning companies, the authorised representative should be prepared to set up interviews with a spokesperson for the organisation and arrange photo opportunities by working together with AIA Malaysia.

It is important that you make every effort to attend any awards event or nominate an appropriate person from your company to attend.

If you have any queries, please email our support team at my.healthiestworkplace@aia.com

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REGISTRATION FOR 2021

Registration for 2021 survey will be open in due course.
Stay tuned.